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Privacy Policy


“We”, “Us”, “Our” or “Ourself”

These are used to refer to RepDefender in the Privacy Policy.

“You”, “Yourself”, “Your” or “Yourself”

These are used to refer to the individual/business engaging RepDefender in the Privacy Policy.

“This Website”

This refers to Our website, ‘’ and all subdomains/paths.


This refers to the offerings outlined on the RepDefender website, RepDefender software, RepDefender proposals/quotes, or in this Privacy Policy.

“Personally Identifiable Information”, “Personal Information” or “PII”

Information that can be used to identify an individual. Such as, first/last name, email address, physical address, licence number, etc.


This Website is owned and operated by Us. By visiting This Website, You agree to this Privacy Policy. This Privacy Policy is created to govern and make You aware of the use & protection of Your PII collected by Us as You utilise Our Services.

We may without notice, change this Privacy Policy at any time by altering this web page. By engaging Us, You agree to be bound by the most recent version of this Privacy Policy. Therefore, please revisit this web page regularly for any changes to the Privacy Policy.

We do not represent any third-party applications or vendors. This Privacy Policy only applies to Our Services provided to You.

Collection of PII

PII gathered about You when visiting This Website is only collected when You knowingly and voluntarily submit it. For example, we may gather PII when providing specific Services to You or when acting on Your behalf. This policy is intended to protect Your PII from being dealt with in any way that breaks Australian privacy laws & regulations.

Use of PII

PII gathered about You when visiting This Website is only used for providing Services You have requested, unless We disclose other uses in this Privacy Policy or when gathering Your PII. We only store PII for record keeping and providing future Services to You.

Disclosure of PII

The following are the only circumstances where We might disclose Your PII other than for providing Our Services to You:

  1. We have reason to believe that it is necessary to identify, contact or bring legal action against someone damaging, injuring, or interfering (intentionally or unintentionally) with Our rights or property, users, or anyone else who could be harmed by such activities.

  2. We believe in good faith that the law requires disclosure.

Third-party vendors, suppliers or contractors may be exposed to Your PII for the purpose of providing Our Services to You.

Security of PII

We aim to secure, maintain the privacy and integrity of Your PII gathered on This Website. We cannot guarantee complete security of Your PII as the internet is inherently unsecure. However, We aim to maintain modern security measures and protect Your PII from initial gathering to archive.

All third-party suppliers, vendors and contractors are contractually obligated to maintain confidentiality, integrity and security of Your PII. However, You agree Not to hold Us responsible for events arising from unauthorised access to Your personal information.

Collecting your PII

Personal Details

Your personal details such as first name, last name, email address, login credentials, etc that are gathered for the purpose of providing Our Services may be collected and stored.

IP Addresses

We may gather your public IP address if diagnosing issues with Our Services. The information gathered from IP addresses may be used in our internal analytics.

Cookies and Applets

Cookies are used to provide you with a better experience. Cookies also allow us to increase your security. The information gathered from cookies may be used in our internal analytics.

Your Access to Information

PII gathered about You is kept up to date where possible. If You determine that Your PII we hold is incorrect, contact Us to have the PII updated.

Links to Other Sites

Links may be provided to other websites that we do not control. We do not accept responsibility for these websites or their conduct. Please read the Terms & Conditions and Privacy Policy of other websites before using them.

Problems or Questions

If You have any problems or questions with this Privacy Policy or Our conduct related to this Privacy Policy, please send your query via email to [email protected]. For more information about Your rights to privacy in Australia, visit the following website: